Frequently Asked Questions
Everything you need to know about shopping with DMR.
How long does shipping take?
Domestic orders are typically processed within 1-2 business days and arrive within 3-5 business days. International shipping times vary by location but usually range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a claim.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as our fashion fits can vary between slim and oversized styles.
Which payment methods do you accept?
DMR accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna and Afterpay.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
Are your materials sustainably sourced?
At DMR, we are committed to ethical fashion. 70% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% sustainability by 2026.